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Help zone
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Frequently Asked Questions
We have created this list of some of the most frequently asked questions we receive from our customers Please read these before contacting us to see if the answer to your question is already here. If after reading these Answer you still can't find your answer Please contact us via this email
Help@Intersportnutrition.com
What Order methods are availabke?
For your conveniences Intersportnutrition.com gives you few options to place an order
Order On Line- In our friendly web site
Order by Fax- Download this form and fax it back to us to:847-903-2767
Order by Phone- call us 24 hours a day 7 days a week to:847-903-2767
Order via Check or Money Order You may send us a check or money order. If you wish to pay by check or money order, Please mail us your payment along with your name adress, phone number and order description to:
483 Leslie ct
Des Plaines IL
60016
USA
We accept check from USA Banks Only.
Payments by check may take longer while we verify the checks clearance with your bank.
Can I Edit My Order?
If you wish to edit or change your order after it has been placed, simply send us an email explaining what you wish to change to:customerservice@intersportnutrition.com
Please note as we work 24/7 we ship orders very quickly. If your order shipped before you made the change you can return your products for an exchange or refund (Minus the shipping fees)
Is The web site Secure?
Abselotly Security is our number one goal; we want you to fell confident that your credit card information is protected by our secure server which has the outmost security in the Net. We use Secure Socket Layer (SSL) technology to encrypt the information you send us when you place your order All the information you provide us with will be deleted and will never kept, for Security reasons, your information will also never be seen by a third and will never, Ever, be sold to a third party.
Your privacy is in our top priority. We will not sell or rent your information to any One under any circumstances.
Can I Return/Exchange A Product That Is Not Opened?
Yes!We are proud of the quality of our products and want to make sure you are completely satisfied. If you are not completely satisfied, return the unused portion with a short explanation. along with your Order number, Name, Phone Number .Within 45 days, And then let us know if you want an exchange or refund Minus shipping fee. Once your return has been received at our warehouse, We will take care of it for you ASAP and we will e-mail you
To send an item back, simply send it to:
Intersportnutrition.com
483 Leslie ct
Des Plaines
IL,60016
We will not be responsible for shipping and handling on returned items. We recommend using UPS/Fedex or insured mail for returns as we can not be responsible for items that never make it back to our warehouse
how Intersprtnutrition.com handle my order?
1) We will handle your orders within seconds; you will receive an e-mail confirmation from us.
2) Your shipment will be prepared and packaged the very same day, if the order is placed during our regular postal business hours we will ship it the very same day.
3) In no time the postmen will knock on your door and deliver your order to where ever you are in the World
How do I buy gift certificates?
Gift certificates are the perfect solution when you just can't find the right gift or you're short of time. Gift Certificates make a perfect present for friends, family, Anybody will love getting a gift certificates from Intersportnutrition.com
For further information regarding how to buy/use our Gift Certificates send us an e-mail to: customerservce@intersportnutrition.com
How do I use your gift certificate ?
Browse our Web site at http://www.intersportnutritioncom Select the items you want and add them to your shopping cart. When you have found the items you want, click the "Proceed to checkout" button. You can claim your gift certificate by entering its claim code number right on the order form. Happy Shopping!
What is your Domestic Shipping option?
USPS -for apo/fpo and p.o. box addresses)
UPS Ground:- This service takes between 1 - 5 business days,
UPS 3-Day: - 3 Days or Less
UPS 2 Day Air -2 Days or Less
UPS Next Day Air Saver -Next Day by 3 pm
Shipping prices are determined by weight and destination of the package.
Shipping charge will appear in your shopping cart as you finalize your order BUT you can review this amount before your credit card is charged.
Do you ship to Military Locations (APO/FPO)?
Yes! for orders sent to military locations.you may choose USPS Priority Mail (2-4 Business Days)
Note:Orders should arrive at your Military Base within 2-4 business days.Military Base within 2-4 business days.
Delivery time from the military base to you may vary.
Do you ship to Internationally ?
Absolutely We have worked hard in Order To find the best possible way for international Customers to order products from us, into their country
.
That's why we choose our name International Sport Nutrition
What is your International Shipping option?
For international orders, we use
UPS Express- 2-5 Days Max
DHL-Global Priority: 2-8 Days in Transit
DHL-Global Standard: 5-14 Days in Transit
International Postal Service -7 - 14 Days
Please Note
All customs fees, brokerage fees, and import taxes are the responsibility of the customer. Also, if your package is seized by Customs for any reason and we do not receive the package back, we will not issue you a refund. If we do receive the package back after being seized and the products are in perfect condition, we will credit you the product cost, but you are still responsible for the shipping charges. It is your responsibility to make sure that the product(s)
How do I know where is my Order?
You can use these links to find out what is your order status on line
Click on this link if your order shipped via 
Click on this link if your order shipped via
For further Information regarding to shipping, View our shipping Info Page
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